Return and Refund Policy

At Swift Commerce, we stand behind the quality of our Steam Brush and want you to be fully satisfied with your purchase. If for any reason you're not happy with your order, we offer a 90-day return policy, subject to the conditions outlined below.

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To be eligible for a return, the following conditions must be met:

• The item must be returned within 90 days of the delivery date.
• The item must be in good condition — unused and undamaged.

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1. Initiate the Return: To start the return process, please contact our customer service at swiftcommerceinc@gmail.com with your order number and details of your return request.

2. Approval: Once your return request is approved, you will receive instructions on how to return the item.

3. Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service or purchasing shipping insurance to ensure the item is safely returned.

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Once we receive and inspect the returned item, we will process your refund.

• Refund Method: Refunds will be issued to the original payment method used during purchase.

• Processing Time: Please allow up to 10 business days for the refund to appear in your account after the item has been received and approved.

• Non-Refundable Items: Shipping costs and any additional fees (such as customs duties) are non-refundable.

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We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired product.

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If you receive an item that is defective or damaged, please contact us immediately at swiftcommerceinc@gmail.com with your order details and photos of the issue. We will arrange a replacement or full refund, including shipping costs.

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For any questions or assistance with your return or refund, please reach out to our customer service team at: swiftcommerceinc@gmail.com